For merchandise returns, please follow the following steps:1.) You must email firstname.lastname@example.org, so we may provide you with a Return Merchandise Authorization Form.Please fill out the RMA with the proper reason code for your return and submit it back to us.Without this number clearly written on the outside of the box and on the return slip, your return will not be accepted.2.) For exchanges, please indicate the alternate color.For returns, please indicate the reason for return.3.) Pack your return with the completed form (in the original package) and send it to WriteyBoard at:Whitey Company5030 Parkway CalabasasCalabasas CA, 91302, USAReturn your package with your carrier of choice. Freight is not refundable and you will be charged shipping for all exchanges. You must include a return address.Exchanges are subject to availability. A refund will be processed if the product is unavailable.WriteyBoard™ reserves the right to amend, modify, revise and/or rescind in its entirety or any portion of the foregoing return and delivery policies in its sole and absolute discretion.If you have any questions about your return, please contact us.